Evaluation tenders

Evaluation of the Person Led Tailored Support Coordination Service in Greater Western Sydney, Mission Australia (deadline 15 May 2024)

Evaluation of the Person Led Tailored Support Coordination Service in Greater Western Sydney, Mission Australia (deadline 15 May 2024)

Project tender detail

Mission Australia seeks to engage a skilled and experienced evaluator/consultancy to collaboratively design and deliver a participatory evaluation of the Person Led Approach to Tailored Support Coordination (PL-TSC) being implemented in Greater Western Sydney.


The Person Led Approach to Tailored Support Coordination (PL-TSC) is a three-year initiative (FY24-FY26) that will look at the power of relationships first. What impact can we have in person or families’ life if we reverse the pattern of service delivery.

At present there is limited support for people living in Mission Australia Housing in this region nor for families who are in reduced financial circumstances and in need of accommodation or at risk of losing existing accommodation. We aim to build on the work of the Tailored Support Coordination Services (TSCS) Service Model and adapt to a more person-led and strengths-based approach.

If successful, the adapted approach to TSCS, can be leveraged as an influencing tool to change the way systems function, particularly how they are funded.

Success for the adapted service model is in the demonstration of the impact. This is a challenge to what success looks like to the organisation as well as to the person involved. We will need to consider how we collect data, how we report on success and how we use the work to influence change.

Details of how to apply:

via email to Samantha Abbato, Impact Measurement and Evaluation Manager, Centre for Evidence & Insights, Mission Australia: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Closing Date: 15 May 2024

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