Date and time: Thursday 29 October 4.00pm -5.30pm AEDT
Topic: Discussing social impact measurement and evaluation at the organisational level
Location: online via zoom, details will be shared just prior to the event
Presenter(s): Johana Susanto | The Salvation Army, Camilla Pandolfini | Redfern Legal Centre, Jenna McDonald | For-Purpose Evaluation/SIMNA, Laura Baker | Acil Allen
Register online by: 28 October 2026

Event description: 

NGOs, cooperatives and social enterprises often measure the impact of individual programs to understand outcomes for the people they support and meet funder reporting requirements. But how can they bring this evidence together to understand their impact across the organisation?
Understanding impact across an organisation often raises questions: What should be measured consistently? What needs to remain locally relevant? And how can findings support decisions and improvements, rather than just reporting?

This joint AES-SIMNA seminar will explore how organisations connect program-level measurement with a broader picture of their impact. Through case studies and a panel discussion, speakers will share their approaches, practical challenges and lessons learned along the way.

Presenters details:

Leading The Salvation Army’s research team for the past 14 years, Johana Susanto has helped build evidence-informed approaches that strengthen mission impact and improve outcomes for communities. She brings extensive expertise in research, evaluation, and social and health issues, and is passionate about turning evidence, frontline insights, and lived experience into practical action that improves services, informs advocacy, and strengthens support for Australians experiencing disadvantage.

Camilla Pandolfini is the CEO of Redfern Legal Centre (RLC). RLC is a not-for-profit community legal centre in Redfern, NSW, with a local and statewide focus that provides free legal information, advice, representation and legal education to people experiencing disadvantage, and drives policy and advocacy for positive change. Camilla has almost twenty years' experience in the social justice legal sector in Victoria, the United Kingdom and New South Wales. Camilla is passionate about social justice and the role of community legal centres in creating change in collaboration with people and communities experiencing disadvantage. She has significant experience in achieving systemic change, strategic and impact planning and contribution to organisational sustainability and growth.

Prior to joining For-Purpose Evaluations, Jenna worked in several service delivery roles within disability and family violence organisations. This hands-on experience gives her a unique understanding of the need for a sensitive, accessible and trauma-informed approach to evaluation and outcomes measurement. Jenna has a Master in Public Policy specialising in social research from the University of Sydney and is a member of the local organising committee for Social Impact Measurement Network Australia (SIMNA). Jenna specialises in mixed methods research and has strong skills in interpreting complex datasets to draw meaningful insights to inform decision-making.

Laura plays a leading role in ACIL Allen’s evaluation practice. She has a passion for solving complex policy problems and finding opportunities to translate insights into tangible advice. Her work focuses on evaluation of government, research and industry programs, funding models and policy in health, innovation, and the environment. Prior to joining ACIL Allen, Laura gained 5 years’ experience working in a multi-disciplinary, translational medical research hub. She is a NSW Committee member for the Australian Evaluation Society.

This panel will be recorded and available on the member portal for AES members only.

This event has been organised by the NSW Regional Network of the AES. Our seminar series provides an opportunity for you to meet with AES members and others in the evaluation community and to share and learn from the experiences of fellow evaluators. 

Session start times:

NSW, VIC, ACT, TAS: 4.00pm

QLD: 3.00pm

SA: 3.30pm

NT: 2.30pm

WA: 1.00pm

NZ: 6.00pm

For other time zones please go to https://www.timeanddate.com/worldclock/converter.html

Please ensure you have access to your email address to receive the zoom details. Please also check your email address is correct on your registration form before submitting.