Position Details

• Permanent Full Time Role
• Location: Flexible Location with Work from Home Options!
• Great Salary of $80,000 + Super + NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
Our multi-disciplinary Centre for Evidence & Insights has an opportunity for you to join us as an Impact Measurement & Evaluation Officer. You will play a key role in contributing to the design and delivery of Monitoring, Evaluation and Learning cycles across the organisation, including the delivery of the national Impact Measurement Program. This opportunity will require you to support front-line staff to collect and embed Impact Measurement into their service delivery and use monitoring and evaluation insights to improve their practice.

Your key responsibilities will be to:

• Contribute to the design of high-quality Monitoring, Evaluation and Learning cycles, that are embedded within service
  delivery to improve service and organisational impact.
•  Contribute to the design of rigorous evaluations to build an evidence base and support strategic and operational
  decisions.
• Develop and build impact measurement surveys that integrate internal, and funder required client outcomes
  measurement and evaluations into service delivery and enable contractual compliance and reporting.
•  Develop and deliver training, tools and capacity building strategies for staff to effectively use insights in their work to improve service delivery, practice and outcomes.
•  Develop and maintain strong, collaborative relationships with key internal stakeholders to ensure ongoing relevancy of Monitoring, Evaluation and Learning cycles, including impact measurement, and support regular reflection, learning and action.

Apply your skills, knowledge and experience within the cross-functional teams to enable creative thinking and problem
solving in a collaborative multidisciplinary manner.

Requirements for Success

• Tertiary qualifications in evaluation, impact measurement or social sciences with a substantial research methods or
  program evaluation component.
• Experience contributing to the design or implementation of Monitoring, Evaluation and Learning approaches and/or
  impact measurement programs within the not-for-profit sector.
• Experience using digital systems for building and collecting impact measurement surveys.
• Demonstrated experience in building the capacity of client-facing workers to embed impact measurement data collection into service delivery and use insights to improve their own work and service outcomes.
• Mixed methods experience, in particular quantitative analysis involving large data sets.
• Experience or knowledge of developmental evaluation principles and/or adaptive approaches to monitor, assess and
  guide services that are being designed, tested and scaled.

Demonstrated success in collaboration and building strong, respectful and robust relationships.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How to apply

Click the link below and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

Details of how to apply:

Click here to apply: https://missionaustralia.wd3.myworkdayjobs.com/MissionAustralia/job/Sydney-NSW/Impact-Measurement-and-Evaluation-Officer_JR104062

Deadline: 11 May 2025