Transfer and cancellation policy: The AES reserves the right to cancel events if minimum numbers are not attained. In the event of a cancellation registrants will be advised and any monies paid refunded. If the event goes ahead all registrant transfers and cancellations (ie requests for refunds) should be made in writing (e-mail is preferable) and should be received by the AES no later than 5 working days before the workshop. A cancellation fee of $AUD55 (incl GST) will apply if cancellation occurs within 5 working days of the event and no refunds are applicable if a delegate is a no-show. Registrations may be transferred to another person without penalty 5 working days prior to the event, after this an administration fee of $AUD55 (incl GST) will apply. If the transfer is from an AES member to an AES non-member, the price differential between member and non-member rates will need to be covered before the transfer is actioned.

AES Privacy Policy: contact details provided to the AES are used for the expressed purpose of delivering AES services as agreed. Uses of the information can include, processing payments, follow up calls, reminders, mail outs, generation of name tags and participant lists. No contact information provided to the AES is on-sold to a third party.

Security Policy: AES uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by AES or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by AES.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au